During business hours (Mon–Sat, 9 AM–8 PM IST), WhatsApp messages get a human reply in minutes, not days.
Every email gets a substantive reply within one business day — usually much faster.
Enterprise customers get an SLA with 4-hour response on critical issues, 24/7 — with escalation contacts that actually answer.
About 30 minutes — a live walkthrough of DocuMind focused on your use case, with time for every question. Online or at your premises in Chennai.
Our team supports you in English and Tamil (Hindi on request). Product interfaces are in English, with local-language support where the product offers it.
Absolutely. Most of our customers are served fully remotely across India, with online onboarding, training and support. On-site visits are available for Enterprise rollouts.
Tell us about your needs on the main contact form — mention "DocuMind" and we'll tailor the demo.
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